cx77 Terms and Conditions

1. General Introduction

cx77 is an online gaming platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions ("Terms") apply to the cx77 platform, website, mobile application and all related services.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policy apply equally and are considered an inseparable part of these Terms. By using the platform, you acknowledge that you have read and understood all of these documents.

cx77 reserves the right to amend these Terms at any time for reasonable cause. Continued use of the platform after amended Terms are published will be considered your acceptance of the new terms.

2. Eligibility and Age Requirement

The following eligibility requirements must be met to use cx77 services:

• The user must be at least 21 (twenty-one) years of age.
• The user must register with their true identity and accurate information.
• Each person may operate only one account.
• The user must use the service in compliance with applicable local laws.
• Local legal restrictions will apply to access from outside Bangladesh.

3. Account Registration and Management

3.1 Registration Process

To create an account on cx77, you must provide accurate and complete information, including your full name, date of birth, active mobile number and a preferred password. Providing false information will result in immediate account closure and any pending balance may be forfeited.

3.2 Account Security

It is your responsibility to keep your account login details confidential. Do not share your password with anyone. You are personally responsible for all activity carried out through your account. If you suspect unauthorized access, contact cx77 support immediately.

3.3 Multiple Accounts Prohibited

A user may hold only one account. If evidence is found of multiple accounts being operated by the same person or from the same device, all associated accounts will be closed and all balances and bonuses will be cancelled.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The following payment methods are supported for depositing funds on cx77: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳300. Successfully processed deposits will be reflected in the account.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 30 minutes and 3 hours to process. Identity verification (KYC) may be required before a withdrawal. The withdrawal payment method must match the deposit method.

4.3 Third-Party Payments

cx77 does not accept deposits from or process withdrawals to third-party accounts. The account holder and the payment source must be the same person. Transactions that violate this rule will be cancelled.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

Newly registered members on cx77 receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 earns you a ৳2,000 bonus, giving you a total of ৳3,000 to start playing with.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x (fifteen times). This means winnings from the bonus can only be withdrawn after placing bets totalling 15 times the bonus amount. Different game categories may contribute at different rates toward meeting the wagering requirement.

5.3 General Bonus Terms

• Each promotion applies once per account only.
• Bonus funds cannot be transferred to another user.
• cx77 reserves the right to cancel or modify any bonus if fraud or misuse is suspected.
• Each promotion has its own expiry period; expired bonuses will be cancelled automatically.
• Multiple bonus offers cannot be used at the same time unless explicitly stated.

5.4 VIP Cashback

The cx77 VIP program has five tiers, each offering weekly cashback. Weekly cashback rates are 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum and up to 1.2% at Diamond. Conditions for advancing to higher tiers depend on a player's activity and the platform's assessment.

6. Gaming Rules

6.1 Fair Play

All games on the cx77 platform operate using Random Number Generator (RNG) technology, which keeps every outcome independent and unpredictable. We are committed to ensuring fair play and all games are operated through third-party providers.

6.2 Technical Errors

If a game result is abnormal due to a technical fault or software issue, cx77 reserves the right to void that round and the user's wagered amount will be refunded. No winnings may be claimed in such circumstances.

6.3 Game Restrictions

Certain game services may not be available in specific countries or regions. Some games may be restricted from contributing to wagering calculations while a bonus is active. cx77 reserves the right to change the range of available games at any time.

7. Prohibited Activities

The following activities are strictly prohibited on the cx77 platform:

• Any form of fraud, deceptive activity or attempt to hack the system.
• Exploiting the bonus system improperly (Bonus Abuse/Arbitrage).
• Creating or operating multiple accounts.
• Using another person's account or buying and selling accounts.
• Playing games using automated bots, scripts or software.
• Using the platform for money laundering or illegal financial activity.
• Spreading false or misleading information about the platform.
• Harassing or disrespecting other users.

8. Account Suspension and Termination

8.1 Suspension by cx77

cx77 may temporarily or permanently close an account without prior notice in the following circumstances:

• If a breach of the Terms is suspected or confirmed.
• If the information provided is found to be false or incomplete.
• If illegal activity through the account is suspected.
• If the account has been inactive for an extended period (12 months or more).
• Due to regulatory or legal obligations.

8.2 Account Closure by the User

You may request to close your account at any time by contacting cx77 support. Any pending withdrawals will be processed before the account is closed; however, bonuses will be cancelled if active wagering requirements have not been met.

9. Privacy and Data Protection

cx77 places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure. We do not sell or share personal information with any third party, except where required by legal obligation.

For full details on how data is collected, used and protected, please read our Privacy Policy.

10. Limitation of Liability

cx77 is not liable for:

• Disruption to a game session caused by internet disconnection or technical issues.
• Account loss resulting from the user's own negligence or sharing their password with others.
• Errors or delays caused by third-party payment service providers.
• Indirect or incidental losses arising from unexpected technical disruptions.

cx77 always makes every effort to ensure the platform operates reliably; however, it is not possible to guarantee completely uninterrupted service.

11. Responsible Gaming

cx77 believes that gaming should be an entertainment activity — not a source of income. We are committed to helping our users develop healthy gaming habits.

You can use the following self-regulation tools on our platform:

• Set daily, weekly or monthly deposit limits.
• Temporarily pause your account for a set period (Cool-off period).
• Request permanent self-exclusion.

For detailed information and support on responsible gaming, visit our Responsible Gaming page or contact support.

12. Changes to Terms and Legal Matters

12.1 Terms Updates

cx77 reserves the right to change these terms and conditions at any time. Users will be notified of significant changes through their registered contact details. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

12.2 Dispute Resolution

If a dispute arises between cx77 and a user, an attempt will first be made to resolve it through discussion via the support channel. Use our 24/7 live chat service or email [email protected] to reach support.

12.3 Entire Agreement

These Terms, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between cx77 and the user. Any prior oral or written understandings are superseded by these Terms.